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Cancellation policy

Last updated 8 October 2026

Draft: have a lawyer review this page before launch

Each business sets its own cancellation window. You see it before you confirm.

If you cancel

  • Inside the free window: your deposit comes back in full.
  • After the window: the business may keep the deposit.

If the business cancels

You get your deposit back in full, every time.

No-shows

A no-show can cost the deposit. Repeated no-shows can lead to a block on booking.